Terms & Conditions
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1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, shipping address, and payment information.
Health Information: Information you voluntarily provide during consultations, questionnaires, or assessments to help us tailor a personalized wellness plan.
Technical Information: IP address, browser type, operating system, and usage data to improve our website’s functionality and experience.
2. How We Use Your Information
We use your information to:
Fulfill orders and manage purchases.
Create personalized programs based on your needs and goals.
Provide ongoing support via your dedicated health nutritionist.
Respond to customer service requests or questions.
Improve our services and user experience.
3. HIPAA & Protected Health Information (PHI)
While Tincture Roots is not a HIPAA-covered entity, we voluntarily comply with privacy best practices when handling sensitive health data.
If you choose to share information related to your medical history, symptoms, lab work, or any health concerns, it will be treated as Protected Health Information (PHI) and will be handled with the utmost confidentiality.
Your health data will only be accessed by authorized staff, including your assigned health nutritionist or licensed professional.
We do not share PHI with third parties unless required by law or with your explicit consent.
All digital communications are conducted through encrypted platforms when possible to safeguard your privacy.
4. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
Third-party service providers (e.g., payment processors, shipping partners) to help us operate our business.
Legal authorities if required to comply with applicable laws or legal processes.
5. Cookies & Analytics
We use cookies and similar tracking technologies to analyze website traffic and improve your experience. You can control cookie preferences through your browser settings.
6. Your Choices & Rights
You may:
Request access to your personal or health information.
Ask to correct or delete your data.
Opt out of marketing communications at any time.
To make a request, contact us using the information below.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction.
8. Children’s Privacy
Our website and services are intended for individuals 18 years and older. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted here with the updated effective date.
Effective Date: April, 11 2025
At Tincture Roots, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, purchase products, or participate in any of our health and wellness programs.
1. Use of the Website
You agree to use this site for lawful purposes only. You must not use our website or services in any way that may cause harm to others, infringe on legal rights, or violate local, national, or international law.
2. Health Disclaimer
All content provided on this website is for educational and informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.
Our programs and products should be used under the guidance of a qualified health professional. Always consult with your healthcare provider before starting any new wellness or detox program, especially if you are pregnant, nursing, taking medications, or have a medical condition.
Participation in our programs is voluntary and at your own risk.
3. Eligibility
You must be 18 years or older to make purchases or enroll in programs. By using this site, you confirm that you meet these eligibility requirements.
4. Consultations & Programs
All personalized plans, consultations, and recommendations are developed by qualified professionals based on information you provide. You are responsible for providing complete and accurate health information for your safety and the effectiveness of your plan.
Some programs may require a naturopathic or licensed nutritionist consultation before beginning. These requirements will be clearly stated.
5. Orders & Payments
We accept most major forms of electronic payment through secure third-party providers. By submitting payment, you authorize us to charge your chosen payment method.
All prices are listed in [Currency] and are subject to change at any time without notice.
6. Shipping & Delivery
We strive to ship all products in a timely manner. Delivery timeframes may vary based on location and shipping method. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
7. Returns & Refunds
Please refer to our Refund Policy for details on eligibility, return procedures, and any applicable fees. Refunds are subject to approval based on the nature of the product or service purchased.
8. Intellectual Property
All content on this site—including text, graphics, images, branding, programs, and product formulations—is the property of Tincture Roots and protected by copyright, trademark, and other laws.
You may not copy, reproduce, distribute, or create derivative works without written consent.
9. Limitation of Liability
Tincture Roots is not liable for any indirect, incidental, or consequential damages that result from the use or misuse of our website, services, or products.
Your use of this website and participation in our programs is at your own discretion and risk.
10. Privacy
Your privacy is very important to us. Please review our Privacy Policy for information on how your data is collected, used, and protected.
11. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with the updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the new terms.
Effective Date: April, 11 2025
Welcome to Tincture Roots. By accessing or using our website, services, or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.